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How To Handle Underperformers

Published Tuesday, October 20, 2009

While working with the manager of a glass bottle manufacturing plant, it became obvious that he was concerned about the performance of Dan, one of his department supervisors. Dan was in charge of the Sand Department. His main responsibility was making sure there was enough high-quality sand for the production department. Dan had been with the company for nearly 30 years and had moved up through the ranks to his current position. The plant manager told me that Dan had not been meeting performance expectations for several years. He also said that he was considering a young lead ...

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