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Cultivating Feedback

Published Tuesday, October 01, 2002

Professional communicators have different styles and methods, but they all have one thing in common: they see communication as a process. They know that what they say will be decoded by listeners who may or may not come up with the intended meaning. So they watch and listen for feedback, which they use to modify their next message. Feedback is almost as important as the message itself. Consider the variables when you make a statement. First, do you always clearly articulate what you mean? Second, if you do make the perfect statement, is it understood as you meant ...

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